Customer Service


Great news, as a customer of Curvy Fashion Chicks you’re entitled to our USPS Priority delivery service. Standard delivery operates weekdays Mon - Sat 8am to 7pm. Free Delivery on orders above $150,-

Once your order has been processed, you order will be shipped straight from our Warehouses in Los Angeles with USPS priority mail UPS or DHL. All USA orders take approx 2-3 working days until delivery excluding process time.

While we cannot cancel an order once it has been placed, you are welcome to return your items in accordance with our Easy Return Policy once your order has been delivered to you.

All our deliveries are handled by FedEx/USPS and UPS.

Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

For both free and paid deliveries, you will need to make sure that you cover any in going customs or taxes costs should any be incurred when shipping to your destination.

Please don’t refuse delivery. Unfortunately, refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.


We have a lot of customers who wait last minute to order, and expect us to work miracles. This is the shipping method for you. Not only will you get your package the next business day, but it's guaranteed by (USPS or FEDEX).

We guarantee to do our job to ship the package, signature can be required! Next working day delivery needs to be placed by 4.00pm Pacific time to be delivered up to 4.30pm the next working day.

Please chat with our personal Styling Agent to confirm next day shipping / rates and weights.

*Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be dispatched on the next working day and delivered to the customer the following day.



Sometimes the fit isn’t right, so here at Curvy Fashion Chicks we’re happy to accept returns on any garment that is unworn and still fitted with all security tags and labels.

It’s important to note that shipping costs are not covered by Curvy Fashion Chicks when sent back, so we suggest using your local post office for the best service and tracking ID.

Luckily, our return instructions on the returns sheet enclosed with your delivery makes sending it back hassle free. Make sure you mail your returns back to us within 7 days of receipt. Return process 2-3 business days.

Mislaid your returns sheet? Don’t panic. Just send us over an email at [email protected] and we’ll be happy to help you out.

Upon the receipt of your return an email will be sent to your email address on file confirming the processing of your return and the initiation of your store credit plus shipping cost.

We got you covered with Fast & Hassle free exchanges. If you would like to exchange your size, send us a email or chat with our styling agent and your exchange will be FREE of charge after email confirmation.

Feel free to be picky. You can exchange your item for any size or item (permitted it’s in stock) and we send them back to you at no extra charge. We offer 1 exchange for every item. Please make sure your return item is being shipped within 3 business days to speed up your exchange inquiry.


Good news, as a Curvy Fashion Chicks member you’re entitled to our DHL Global Mail Fast delivery service Mon - Fri 8am to 7pm. Free Delivery on orders above €150,-

International shipments will be shipped out with DHL- eCommerce Europe for fast and secure shipping.

Delivery can take up to 2-7 business days after Process (Excluding delays and depending on destination)

Unfortunately there is no next day delivery ,

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